CONTRACTOR SCREENING

Home Service Contractors selected as part of the On Call Service Pros network are regarded as the best, locally-owned and operated service companies in the United States. They are evaluated by a committee of industry experts, relocation specialists and real estate professionals in the local area. Contractors can not join our network unless they meet our high standards of achieving an average customer rating of 4.0 on a 5 point customer satisfaction scale AND have passed the 300 point verification process. 

We only select the top 10 Home Service Contractors and Home Service Professionals that have passed a rigorous 300-point assessment which also includes:

  • ​verified State-Licensed/Certified technicians

  • in business for a minimum of 2 years

  • felony-free, clear background technicians and support staff

  • extended warranties on all services performed

  • cumulative customer review rating of 4.0 or higher on a minimum of 3 review platforms

Did you meet the minimum requirements above and want to join our network?

Then fill out this online form to start the assessment process today! The process is free and if you make it on the list CONGRATS, if you don't we'll tell you where your business fell short! Visit our Join Our Pro Network

Contractors that fail to meet our high standards of requirements are given the opportunity to enroll in a business mentorship program that consists of current On Call Service Pros that are committed to helping push Pros towards service excellence. 

Our committee of industry experts personally screen, interview and provide oversight to every contractor that is part of our network.We ensure the following requirements are met for each Home Service Professional team: 

  • Licensed, Bonded & Insured 

  • Verified Reviews on multiple platforms 

  • Extended Labor Warranty on Workmanship

  • Straight-forward Escalation Process 

  • Clean, Felony Free Background of all Technicians 

  • Photo ID, Uniformed Technicians

  • Experts committed to workmanship instead of upselling

  • Verified locally owned and operated businesses
    (sorry no franchises, just true #SmallBusinessSupport)

  • Our special #SupportLocal initiatives also identify: 

Veteran - Owned and/or Veteran- Led Businesses​

Military Family - Owned and/or Military Family - Led Businesses

Minority - Owned and/or Minority - Led Businesses

Family - Owned and/or Family - Led Businesses

​​Women - Owned and/or Women - Led Businesses

​​First Responder - Owned and/or ​​First Responder - Led Businesses

 

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