CONTRACTOR SCREENING

Home Service Contractors selected as part of the On Call Service Pros network are regarded as the best, locally-owned and operated service companies in the United States. They are evaluated by a committee of industry experts, relocation specialists and realtors in the local area. Contractors can not join our network unless they meet our high standards of achieving a an average customer rating of 4.8 or above and have passed the 300 point verification process. 

Contractors that fail to meet our high standards of requirements are given the opportunity to enroll into our paid mentorship program. The mentorship consists of current On Call Service Pros that are committed to help push the pros towards service excellence. 

 

Our committee of industry experts personally screen, interview and provide oversight to every contractor that is part of our network.
We ensure the following requirements are met for each Home Service Professional team: 

  • Licensed, Bonded & Insured 

  • Verified Reviews on multiple platforms 

  • Extended Labor Warranty on Workmanship

  • Straight-forward Escalation Process 

  • Clean, Felony Free Background of all Technicians 

  • Photo ID, Uniformed Technicians

  • Experts committed to workmanship instead of upselling

  • Verified locally owned and operated businesses
    (sorry no franchises, just true #SmallBusinessSupport)

  • Our special #SupportLocal initiatives also identify: 

Veteran - Owned and/or Veteran- Led Businesses​

Military Family - Owned and/or Military Family - Led Businesses

HIPster - Owned and/or HIPster - Led Businesses

 

Minority - Owned and/or Minority - Led Businesses

 

Family - Owned and/or Family - Led Businesses

​​Women - Owned and/or Women - Led Businesses

​​First Responder - Owned and/or ​​First Responder - Led Businesses

All our current On Call Service Pros will display the following badge proudly and can be verified on the Find a Pro page.

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